Operator Interface Guide v2

The Attainment Tracker Operator Interface is designed specifically for shop floor workers to track production, record downtime, and manage their work lineup — all from a tablet or mobile device.

Key Features for Operators

• Offline-first: Works without internet connection
• Touch-friendly: Large buttons designed for gloved hands
• Simple workflow: Minimal clicks to record production
• Visual feedback: Clear status indicators and progress bars
• Real-time sync: Data syncs automatically when online

Getting Started as an Operator

Accessing the Operator Interface

Option 1: Dedicated Tablet/Device (Recommended)

1. Your supervisor will provide you with an enrolled device
2. The device is already logged in to your cell
3. Simply pick it up and start working

Option 2: Mobile App

1. Download Attainment Tracker Operator from App Store or Google Play
2. Open the app
3. Scan the QR code at your workstation (provided by supervisor)
4. You’re ready to go

Option 3: Web Browser

1. Open browser on any device
2. Navigate to your facility’s URL
3. Tap “I’m an Operator” on the login screen
4. Enter your operator ID or scan your badge

Your First Login

When you log in, you’ll see:

1. Cell Assignment: Which production cell you’re working on
2. Current Part: The part number you’re producing
3. Target: How many parts are expected for this shift
4. Progress: How many you’ve completed so far

Daily Workflow

Starting Your Shift

Step 1: Clock In

1. Tap Start Shift button
2. Confirm your operator ID (or scan badge)
3. Review your assigned cell and part number

Step 2: Review Your Lineup

Your lineup is the queue of work you need to complete:

• Current job details (part number, quantity, target time)
• Next jobs in the queue
• Priority indicators (Urgent, High, Normal)

Tracking Production

The main screen shows your production progress in real-time.

Recording Parts

There are three ways to record completed parts:

Method 1: Manual Entry (Most Common)

1. Complete a part
2. Tap the + Add Part button (large green button)
3. The count updates automatically
4. Repeat for each part

Method 2: Batch Entry

1. Tap the counter number to open batch entry
2. Enter the number of parts completed
3. Tap Confirm
4. Use this when catching up on counts

Method 3: Barcode Scan (If Available)

1. Scan the part barcode with your device camera
2. Part automatically recorded
3. Fastest method when available

Progress Indicators

Your screen shows multiple progress metrics:

Production Counter

• Current: Parts completed so far
• Target: Goal for this shift/job
• Remaining: How many more to reach target
• Progress Bar: Visual indicator showing where you stand relative to the expected pace

Pace Indicator

The pace indicator shows timing information relative to the expected schedule:

• Ahead of expected pace: You’re completing parts faster than the scheduled rate
• On expected pace: You’re tracking with the scheduled rate
• Behind expected pace: You’re completing parts slower than the scheduled rate

This information helps you and your team understand where things stand, not to judge performance.

Time Remaining

• Estimated time to complete current job
• Updates based on your actual production rate

Recording Downtime

When production stops, it’s important to record why. This helps your team investigate patterns and address root causes.

Step 1: Tap “Record Downtime”

1. Tap the Downtime button (red button)
2. This pauses your production timer

Step 2: Select Reason

Choose from common downtime reasons:

• Machine Issue - Equipment malfunction or breakdown
• Tooling - Tool change or tool problem
• Material - Waiting for parts or materials
• Operator - Break, training, or other operator-related
• Changeover - Switching to different part/product
• Quality - Quality check or rework
• Other - Custom reason (add notes)

Step 3: Add Details (Optional)

• Tap Add Note to provide more context
• Use voice-to-text for faster entry
• Photos can be attached if needed

Step 4: Resume Production

1. When ready to resume, tap Resume Production
2. Downtime is automatically calculated and recorded

Managing Your Lineup

Your lineup shows all work assigned to your cell.

Viewing Job Details

Tap any job in your lineup to see:

• Part number and description
• Quantity required
• Target completion time
• Work instructions (if available)
• Engineering drawings (if available)

Completing a Job

When you finish a job:

1. Tap Complete Job button
2. Confirm the final count
3. System automatically moves to next job in lineup
4. Take a moment to review the next job details

Requesting Priority Change

If you need to work on a different job first:

1. Tap the job you need to prioritize
2. Tap Request Priority
3. Your supervisor will review and approve/deny

Quality Tracking

Recording Quality Issues

If you produce a defective part:

Step 1: Tap Quality Button

1. Tap the Quality button
2. This opens the quality tracking screen

Step 2: Select Issue Type

• Scrap: Part cannot be fixed, must be discarded
• Rework: Part can be fixed and reused
• Hold: Part needs inspection before decision

Step 3: Select Defect Reason Choose the reason for the defect:

• Dimensional issue
• Surface finish
• Material defect
• Tooling issue
• Operator error
• Other (specify)

Step 4: Enter Quantity

• How many parts are affected
• System adjusts your production count automatically

Quality Holds

If parts are placed on hold:

• They’re tracked separately from good parts
• Supervisor receives notification
• Quality team will review and make disposition
• You can see hold status in your summary screen

Offline Mode

Attainment Tracker works even when you don’t have internet connection.

How Offline Mode Works

Automatic Synchronization:

1. When online, data syncs in real-time
2. When offline, data is stored locally on your device
3. When connection returns, data automatically syncs
4. No data is ever lost

What Works Offline

Recording production counts, adding downtime, recording quality issues, viewing current job details, viewing lineup, and completing jobs all work offline.

Loading new jobs, seeing real-time updates from other cells, and accessing reports require an online connection.

Checking Sync Status

Look for the connection indicator in the top corner:

• Online: All data synced
• Syncing: Uploading offline data
• Offline: No connection, data stored locally
• Shows number of pending records waiting to sync

Ensuring Data Safety

Attainment Tracker automatically:

• Saves every action locally first
• Queues data for sync when connection returns
• Retries failed syncs automatically
• Shows confirmation when all data is synced

Tip: At the end of your shift, ensure all data is synced before clocking out.

Understanding What You See

Real-Time Metrics

Your screen shows live data from your cell:

Cycle Time

• Average time per part based on your actual production
• Shown alongside the expected cycle time for context
• Helps you and your team understand what’s happening vs. what was planned

What’s Happening vs. Expected

• Shows your current production rate relative to the expected rate
• 100% means you’re producing at exactly the expected rate
• Above or below 100% tells you the difference between actual and planned — it’s a data point, not a verdict

OEE (Overall Equipment Effectiveness)

• Combines uptime, speed, and quality into one number
• Shows how the cell is running relative to its configuration
• Calculated automatically from your data

Shift Summary

At any time, tap Summary to see:

• Total parts produced
• Target vs. actual
• Downtime breakdown by reason
• Quality metrics (scrap rate, rework)
• Production rate relative to expected

End of Shift

Clocking Out

Step 1: Review Your Shift

1. Tap End Shift button
2. Review your shift summary
3. Verify all counts are accurate

Step 2: Add Shift Notes (Optional)

• Add any comments about the shift
• Note any issues for next shift
• Flag anything your supervisor should know

Step 3: Confirm & Clock Out

1. Tap Confirm & Clock Out
2. Your shift data is finalized
3. Device returns to login screen (if shared device)

Handoff to Next Shift

If someone else is taking over your cell:

1. Complete current job if close to finishing
2. Leave notes about current state
3. Highlight any issues or concerns
4. Ensure all data is synced before logging out

Tips for Success

Best Practices

1. Record in Real-Time: Don’t wait until end of shift to enter counts
2. Be Specific with Downtime: Accurate downtime reasons help your team investigate issues
3. Report Quality Immediately: Catch issues early to prevent waste
4. Review Your Lineup: Know what’s coming next to prepare
5. Keep Device Charged: Ensure tablet/device stays powered
6. Sync Before Shift End: Verify all data is uploaded

Common Mistakes to Avoid

• Batch entering all parts at end of shift (reduces data accuracy)
• Skipping downtime recording (makes metrics incomplete)
• Not reviewing job details before starting (leads to errors)
• Ignoring quality issues (compounds waste)
• Forgetting to clock in/out (affects labor tracking)

Troubleshooting

Problem: Can’t add parts

Solution:

• Ensure you’ve started your shift
• Check that you have an active job assigned
• Verify device isn’t frozen (try tapping elsewhere)
• If offline, check storage space

Problem: Downtime won’t save

Solution:

• Make sure you selected a reason
• Check required fields are filled
• Verify connection status
• Try again after connection restores

Problem: Job details won’t load

Solution:

• Check internet connection
• Jobs may be loading from cache if offline
• Contact supervisor if details are incorrect
• Refresh by pulling down on screen

Problem: Device is slow or frozen

Solution:

• Close and restart the app
• Check available storage space
• Ensure device is updated
• Contact IT if issue persists

Problem: Wrong cell assignment

Solution:

• Tap Change Cell in settings menu
• Enter correct cell number or scan new QR code
• Contact supervisor if you can’t change cells
• May require admin permission

Getting Help

Quick Help

• ? icon in top corner - Context-sensitive help
• Help menu - Video tutorials and guides
• Tips - Daily tips appear on login screen

Reporting Issues

If something isn’t working:

1. Tap Menu (top left)
2. Tap Report Issue
3. Describe the problem
4. Screenshot is automatically attached
5. Supervisor receives notification

Contact Your Supervisor

For questions about:

• Job assignments
• Part numbers
• Production targets
• Equipment issues
• Schedule changes

Use the Call Supervisor button to send them a notification or page them directly.

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Quick Reference Card

Main Actions

Action	Button	Location
Add Part	+	Bottom center
Record Downtime	Pause	Bottom left
Quality Issue	Alert	Bottom right
View Lineup	List	Top menu
Shift Summary	Chart	Top menu
Get Help	?	Top corner

Status Colors

Color	What It Tells You
Green	Running as expected
Yellow	Something may have changed — worth a look
Red	A specific factor is likely at play
Blue	Informational — neutral status

Common Icons

• Resume/Start
• Pause/Downtime
• Complete
• Quality/Warning
• Lineup/List
• Summary/Reports
• Settings
• Refresh/Sync
• Camera/Scan

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Need more help? Ask your supervisor or contact support via the in-app chat feature.

Tip: Scan the QR code at your workstation for cell-specific quick guides and videos!