Getting Started

Getting Started with Attainment Tracker

Your first steps with Attainment Tracker - what you need to know and what to expect

Welcome to Attainment Tracker by Swip Tools. This guide walks you through your first steps with the platform — from logging in to understanding what you’re looking at.

What do I need to know? Start here. This page covers how to get in, what the screens mean, and where to go next.

What should I expect? Attainment Tracker shows you what’s happening on your shop floor. It won’t tell you whether things are “good” or “bad” — it gives you information so your team can ask better questions and make better decisions.

What is Attainment Tracker?

Attainment Tracker is a shop floor visibility tool built by Swip Tools. It helps your team:

  • See what’s happening on the shop floor as it happens
  • Track production cell by cell, so you know where things stand
  • Record and categorize downtime so you can investigate patterns
  • Calculate OEE as a starting point for understanding availability, performance, and quality
  • Customize views so different roles see what matters to them

Prerequisites

Before you begin, make sure you have:

  • Your tenant URL (provided by your administrator)
  • User credentials (username and password)
  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • For mobile access: Attainment Tracker Operator app installed on your device

First-Time Login

Step 1: Access Your Tenant

  1. Open your web browser
  2. Navigate to: [your-tenant].admin.swiptools.app/login
    • Replace [your-tenant] with your organization’s tenant name
    • Example: acme-manufacturing.admin.swiptools.app/login

Step 2: Enter Your Credentials

  1. Enter your username or email address
  2. Enter your password
  3. Click Sign In

Tip: If you don’t know your credentials, contact your Attainment Tracker administrator.

Step 3: Two-Factor Authentication (if enabled)

If your organization has enabled 2FA:

  1. Enter the 6-digit code from your authenticator app
  2. Click Verify

Understanding Your Dashboard

After logging in, you’ll land on your default dashboard view. The dashboard shows you what’s happening right now — it’s an observation tool, not a scorecard.

Dashboard Components

The dashboard is divided into several key areas:

1. Header Bar (Top)

  • Facility Selector: Switch between different manufacturing locations
  • Time Range Picker: View current data or historical periods
  • Alert Indicator: Shows active alerts and notifications
  • User Menu: Access settings, help, and logout

2. Left Sidebar

  • Navigation Menu: Access all Attainment Tracker modules
    • Dashboard
    • Analytics
    • Cells
    • Operators
    • Reports
    • Settings
  • Quick Filters: Filter by cell, line, or shift
  • Favorites: Pin frequently used views

3. Main Content Area

  • Widget Grid: Customizable data visualizations
  • Live Updates: Data refreshes automatically
  • Connection Status: Green indicator shows live connection

Your First 5 Minutes

Check What’s Happening on the Floor

  1. Look at the OEE Gauge widget. OEE combines availability, performance, and quality into a single number. The color coding is a signal for investigation, not a judgment:

    • Green (85%+): Things appear to be running as expected. Worth understanding what’s going well.
    • Yellow (65-84%): Something may be worth looking into. What changed?
    • Red (below 65%): There’s likely a specific factor driving this. What is it?

    These ranges are starting points. Your team will develop its own sense of what’s typical for each cell, part, and shift.

  2. Review the Production Counter

    • See units produced vs. target
    • The trend indicator shows whether you’re tracking ahead or behind the expected pace

View Active Cells

  1. Locate the Cell Status Grid widget
  2. Each cell shows:
    • Current status (Running, Idle, or Down)
    • Operator assigned
    • Current part number
    • Units produced

Check for Alerts

  1. Click the Alert Indicator in the header (bell icon)
  2. Review any active alerts:
    • Production stoppages
    • Quality issues
    • Maintenance needed

Quick Navigation Guide

Switching Between Facilities

If your organization has multiple manufacturing locations:

  1. Click the Facility Selector in the header
  2. Choose your desired facility from the dropdown
  3. Dashboard updates to show selected facility data

Changing Time Range

To view historical data:

  1. Click the Time Range Picker in the header
  2. Select a preset range (Today, Yesterday, Last 7 Days, etc.)
  3. Or use Custom Range to specify exact dates/times

Accessing Different Modules

Navigate to other Attainment Tracker features:

  • Analytics: Explore production data and investigate patterns
  • Cells: Configure and manage production cells
  • Operators: Manage operator assignments and schedules
  • Reports: Generate and export custom reports
  • Settings: Customize your experience and manage account

Understanding Your Role

Attainment Tracker has different interfaces based on your role:

For Shop Floor Operators

For Supervisors & Managers

  • Use the Admin Dashboard (web browser)
  • Monitor production data, explore analytics
  • You’re reading the right guide!

For Administrators

Live Updates

Attainment Tracker updates your dashboard in real-time using WebSocket technology:

  • Green indicator: Connected — receiving live updates
  • Yellow indicator: Reconnecting — temporary connection loss
  • Red indicator: Disconnected — check your internet connection

What “Real-Time” Means

  • Production counts update as parts are completed
  • OEE calculations update continuously
  • Alert notifications appear as conditions are met
  • Cell status changes reflect as they happen

Customizing Your Dashboard

Make Attainment Tracker work for your team by customizing your view:

Adding Widgets

  1. Click the + Add Widget button (top right)
  2. Browse available widgets by category:
    • Production Metrics
    • Quality Tracking
    • Downtime Analysis
    • Operator Activity
  3. Click a widget to add it to your dashboard
  4. Drag to position it where you want

Saving Custom Views

Create different dashboard layouts for different purposes:

  1. Arrange widgets as desired
  2. Click Save View (top right)
  3. Name your view (e.g., “Morning Review”, “Weekly Summary”)
  4. Optionally share with team members

Setting Your Default View

  1. Open the view you want as your default
  2. Click the Menu button
  3. Select Set as Default
  4. This view will load automatically when you log in

Getting Help

In-App Help

  • Help Icon (?) in top right corner
  • Tooltips: Hover over any icon for a description
  • Keyboard Shortcuts: Press ? to see all shortcuts

Support Resources

  • Documentation: /docs - Comprehensive guides
  • Video Tutorials: /resources - Step-by-step videos
  • Support Chat: Click the chat bubble (bottom right)
  • Email Support: support@swiptools.com

Quick Tips

Keyboard Shortcuts

  • / - Focus search
  • ? - Show help menu
  • Esc - Close dialogs
  • Ctrl/Cmd + K - Quick command palette

Next Steps

Now that you’re familiar with the basics:

  1. Explore the Dashboard - Learn about all dashboard features
  2. Set Up Alerts - Get notified about events that matter to your team
  3. View Analytics - Explore your production data
  4. Mobile Access - Use Attainment Tracker on the shop floor

Common First-Day Questions

Q: Why can’t I see any data?

A: Make sure:

  • You’ve selected the correct facility
  • The time range includes active production periods
  • Your user account has permissions to view this data
  • Contact your administrator if issues persist

Q: How do I change my password?

A: Click your User Menu (top right) then Settings then Security then Change Password

Q: Can I use Attainment Tracker on my phone?

A: Yes! Download the Attainment Tracker Operator app for iOS or Android, or access the web interface from your mobile browser.

Q: What browsers are supported?

A: Chrome, Firefox, Safari, and Edge (latest 2 versions). Chrome is recommended for the best experience.

Q: How often does data update?

A: Data updates continuously in real-time. Historical data is available immediately when changing time ranges.

Need more help? Contact your Attainment Tracker administrator or reach out to our support team via the in-app chat.

Screenshots

Getting Started with Attainment Tracker - screenshot 1
Getting Started with Attainment Tracker - screenshot 2
Getting Started with Attainment Tracker - screenshot 3