Getting Started

Device Enrollment & Setup Guide

Learn how to enroll and configure tablets and devices for shop floor use with Attainment Tracker

Attainment Tracker’s device enrollment system makes it quick and secure to set up tablets and mobile devices across your manufacturing facility. Get operators working in seconds with QR code-based enrollment.

📸 Screenshot needed: Tablet being enrolled at workstation with QR code visible

Overview

What is Device Enrollment?

Device enrollment is the process of securely registering a tablet or mobile device to a specific production cell in Attainment Tracker. Once enrolled:

  • ✅ Device automatically logs in to assigned cell
  • ✅ Operators can start working immediately
  • ✅ Device stays in operator mode (simplified interface)
  • ✅ Settings are locked and managed centrally
  • ✅ Works offline after initial setup

When to Use Enrollment

Dedicated Cell Devices (Recommended)

  • Tablets mounted at workstations
  • Devices that stay with specific cells
  • Shared devices used by multiple operators on same cell

Personal Devices (Alternative)

  • Operators use their own smartphones
  • BYOD (Bring Your Own Device) scenarios
  • Flexible work assignments

Prerequisites

Before enrolling devices, ensure you have:

  • Admin Access: You need administrator or supervisor permissions
  • Cell Setup Complete: The cell must be configured in Attainment Tracker
  • Devices Ready: Tablets/phones charged and connected to WiFi
  • Network Access: Devices can reach your Attainment Tracker instance

Tablets (Best for shop floor)

  • iPad (7th generation or newer)
  • Samsung Galaxy Tab A8 or newer
  • Amazon Fire HD 10 (budget option)
  • Screen size: 10” or larger recommended

Smartphones (Portable option)

  • iPhone 8 or newer
  • Android 9.0 or newer
  • Screen size: 5” minimum

📸 Screenshot needed: Recommended tablet models with specs

Enrollment Methods

Attainment Tracker offers two enrollment methods:

Fastest and most secure method

Time to enroll: ~30 seconds per device

Step 1: Generate QR Code

  1. Log in to Attainment Tracker Admin Dashboard
  2. Navigate to Settings → Devices
  3. Click + Enroll New Device
  4. Select the cell to assign
  5. Click Generate QR Code

📸 Screenshot needed: Device enrollment page with QR code generator

Step 2: Scan QR Code

  1. On the tablet/phone, open Attainment Tracker app or browser
  2. Tap Enroll Device
  3. Allow camera access when prompted
  4. Point camera at QR code
  5. Wait for confirmation (green checkmark)

📸 Screenshot needed: Camera view scanning QR code with alignment guides

Step 3: Confirm Enrollment

  1. Device displays cell name and details
  2. Tap Confirm Enrollment
  3. Device is now ready to use
  4. Operator interface loads automatically

📸 Screenshot needed: Enrollment confirmation screen

Method 2: Manual Enrollment

Use when QR code scanning isn’t available

Step 1: Get Enrollment Code

  1. In Admin Dashboard, generate enrollment code
  2. Note the 8-character code (e.g., AXBF-2947)
  3. Code expires in 10 minutes

📸 Screenshot needed: Manual enrollment code display

Step 2: Enter Code on Device

  1. On device, tap Enroll Manually
  2. Enter the 8-character code
  3. Select your facility from dropdown
  4. Tap Enroll

📸 Screenshot needed: Manual code entry screen

Step 3: Assign Cell

  1. Select the cell from the list
  2. Tap Confirm
  3. Device is now enrolled

Initial Device Configuration

After enrollment, configure device settings for optimal shop floor use.

📸 Screenshot needed: Device settings configuration screen

Display Settings

Brightness

  • Set to 75-100% for shop floor visibility
  • Enable Auto-Brightness if devices move between areas
  • Lock brightness if devices are stationary

Screen Timeout

  • Set to Never or 30 minutes for production devices
  • Prevents screen lock during use
  • Conserves battery when not in active use

Orientation

  • Landscape (recommended for tablets)
  • Portrait (optional for handheld devices)
  • Lock orientation to prevent accidental rotation

📸 Screenshot needed: Display settings with recommended values

Network Settings

WiFi Configuration

  • Connect to facility WiFi network
  • Enable Auto-Connect for this network
  • Test connection strength (should be ≥3 bars)

Offline Mode

  • Enable Offline Mode
  • Set sync frequency: Every 5 minutes (when online)
  • Configure local storage: 500 MB recommended

📸 Screenshot needed: Network and offline settings

Notification Settings

Production Alerts

  • ✅ Target achieved
  • ✅ Behind schedule
  • ✅ Downtime threshold exceeded

Quality Alerts

  • ✅ Scrap rate threshold
  • ✅ Quality hold

System Alerts

  • ✅ Low battery warning
  • ✅ Sync errors
  • ✅ Connection lost

📸 Screenshot needed: Notification preferences

Security Settings

Kiosk Mode (For dedicated devices)

  • Lock device to Attainment Tracker app only
  • Disable home button
  • Prevent app switching
  • Require admin PIN to exit

📸 Screenshot needed: Kiosk mode settings

Automatic Logout

  • Set to Never for shared cell devices
  • Set to End of Shift if operators clock in/out
  • Set to 30 minutes for personal devices

Managing Enrolled Devices

Viewing Enrolled Devices

From Admin Dashboard:

  1. Go to Settings → Devices
  2. View all enrolled devices with status:
    • 🟢 Online: Currently connected and syncing
    • 🟡 Offline: Not connected but has recent sync
    • 🔴 Inactive: No activity for >24 hours
    • ⚙️ Syncing: Actively uploading data

📸 Screenshot needed: Device management dashboard showing device list with statuses

Device Information

Click any device to view:

  • Device name and model
  • Assigned cell
  • Last sync time
  • Battery level
  • Storage used
  • Attainment Tracker app version
  • Enrolled by (admin name)
  • Enrollment date

📸 Screenshot needed: Device details panel

Remote Management

Update Device Settings

  1. Select device from list
  2. Click ⚙️ Settings
  3. Modify any setting
  4. Changes push to device immediately (when online)

📸 Screenshot needed: Remote device settings update

Reassign to Different Cell

  1. Select device
  2. Click Reassign
  3. Choose new cell
  4. Tap Confirm Reassignment
  5. Device updates on next sync

Unenroll Device

  1. Select device
  2. Click ⋮ More → Unenroll Device
  3. Confirm action
  4. Device returns to enrollment screen

⚠️ Warning: Unenrolling a device will clear locally stored data. Ensure all data is synced first.

Physical Device Setup

Mounting Tablets at Workstations

📸 Screenshot needed: Example of properly mounted tablet at workstation

Recommended Mounting Solutions:

  1. Swing Arm Mounts

    • Adjustable for operator height and angle
    • Easy to move out of the way when needed
    • Cost: $50-150

  2. Magnetic Mounts

    • Quick attach/detach for cleaning
    • Good for environments where tablets move between stations
    • Cost: $30-80

  3. Fixed Wall/Desk Mounts

    • Most secure for permanent installations
    • Reduces theft risk
    • Cost: $25-60

📸 Screenshot needed: Different mounting options comparison

Mounting Tips:

  • Position at operator eye level (standing or seated)
  • Ensure power cable is accessible but protected
  • Mount 12-18 inches from work area (avoids debris)
  • Test ergonomics before permanent installation
  • Consider cable management for clean appearance

Power Management

Wired Power (Recommended for stationary devices)

  • Use manufacturer’s charger or equivalent
  • Run cables through cable management channels
  • Consider surge protection for sensitive areas
  • Keep cables away from moving machinery

📸 Screenshot needed: Clean cable management example

Battery Operation (For mobile devices)

  • Charge devices between shifts
  • Set up charging stations near supervisor desk
  • Monitor battery levels in device dashboard
  • Replace batteries when degraded (typically after 2-3 years)

Power Banks (For areas without outlets)

  • 10,000+ mAh capacity recommended
  • Ensure power bank is UL certified
  • Check compatibility with device
  • Rotate power banks on charging schedule

Bulk Enrollment

For large facilities enrolling many devices at once.

Preparing for Bulk Enrollment

  1. Create Cell List: Document all cells and their device assignments
  2. Prepare Devices: Unbox, charge, and connect all devices to WiFi
  3. Print QR Codes: Generate and print QR codes for each cell
  4. Label Devices: Mark each device with its assigned cell
  5. Test One Device: Enroll one device first to verify process

📸 Screenshot needed: Bulk enrollment worksheet template

Bulk Enrollment Process

Step 1: Generate Multiple QR Codes

  1. In Admin Dashboard, go to Devices → Bulk Enroll
  2. Upload CSV with cell assignments or select cells from list
  3. Click Generate All QR Codes
  4. Download PDF with one QR code per page

📸 Screenshot needed: Bulk QR code generation interface

Step 2: Print and Organize

  1. Print QR code PDF (one code per cell)
  2. Laminate codes for durability (recommended)
  3. Label each code with cell name
  4. Organize codes by area/department

Step 3: Enroll Devices

  1. Take devices and QR codes to shop floor
  2. Scan appropriate QR code for each device
  3. Verify cell assignment is correct
  4. Mount device at workstation
  5. Test by having operator log a test part

Step 4: Verify Enrollments

  1. Return to Admin Dashboard
  2. Check that all devices appear as enrolled
  3. Verify online status (green indicator)
  4. Test sync by triggering test data

📸 Screenshot needed: Enrollment verification checklist

Bulk Enrollment Worksheet

Device #Cell NameQR ScannedMountedTestedNotes
TAB-001Cell A1☑️☑️☑️-
TAB-002Cell A2☑️☑️☐Weak WiFi
TAB-003Cell B1☑️☐☐Mount pending

Troubleshooting Enrollment

QR Code Won’t Scan

Possible causes and solutions:

❌ Camera permission denied

  • ✅ Go to device settings → App permissions → Enable camera

❌ QR code damaged or unclear

  • ✅ Regenerate QR code and print at higher quality
  • ✅ Ensure good lighting when scanning

❌ Wrong app or browser

  • ✅ Use Attainment Tracker app (not generic QR scanner)
  • ✅ Or use Chrome/Safari browser (not default browser on some devices)

📸 Screenshot needed: Camera permission prompt

Enrollment Code Invalid

❌ Code expired (10 minute timeout)

  • ✅ Generate new code

❌ Typo in manual entry

  • ✅ Double-check code entry
  • ✅ Use QR code method instead

❌ Code already used

  • ✅ Each code is single-use; generate new code

Device Won’t Stay Enrolled

❌ Device storage full

  • ✅ Clear cache: Settings → Storage → Clear Attainment Tracker cache
  • ✅ Increase allocated storage

❌ App version mismatch

  • ✅ Update Attainment Tracker app to latest version

❌ Network issues

  • ✅ Verify WiFi connection
  • ✅ Check firewall isn’t blocking Attainment Tracker

Sync Issues After Enrollment

❌ Firewall blocking

  • ✅ Ensure ports 443 (HTTPS) and 8080 (WebSocket) are open
  • ✅ Whitelist *.swiptools.app domain

❌ Certificate errors

  • ✅ Ensure device date/time is correct
  • ✅ Update device OS to latest version

❌ Slow sync speed

  • ✅ Check WiFi signal strength (need ≥3 bars)
  • ✅ Reduce sync frequency for weak connections
  • ✅ Consider WiFi extender for problematic areas

📸 Screenshot needed: Sync diagnostics screen

Best Practices

✅ Do’s

  • Label devices clearly with cell assignments
  • Test WiFi coverage before mounting devices
  • Laminate QR codes for durability
  • Create backup QR codes and store securely
  • Document device locations in a spreadsheet
  • Schedule regular battery checks for mobile devices
  • Update devices during planned downtime
  • Train operators on basic device care

❌ Don’ts

  • Don’t share enrollment codes publicly (security risk)
  • Don’t enroll personal devices to production cells (use operator login instead)
  • Don’t mount devices in high-vibration areas (shortens lifespan)
  • Don’t expose devices to excessive dust, moisture, or heat
  • Don’t allow food/drinks near mounted devices
  • Don’t skip device testing before full deployment

Maintenance and Support

Regular Maintenance

Weekly:

  • ☑️ Wipe screens clean with microfiber cloth
  • ☑️ Check battery levels remotely
  • ☑️ Verify all devices are syncing

Monthly:

  • ☑️ Check device mounts for looseness
  • ☑️ Review storage usage and clear cache if needed
  • ☑️ Update Attainment Tracker app if new version available

Quarterly:

  • ☑️ Deep clean devices and mounts
  • ☑️ Check power cables for wear
  • ☑️ Review device assignments and adjust as needed

📸 Screenshot needed: Device maintenance checklist

Replacing Devices

When a device needs replacement:

  1. Before Removing Old Device:

    • Verify all data is synced (check dashboard)
    • Note the cell assignment
    • Unenroll the device

  2. Enrolling Replacement:

    • Enroll new device to same cell
    • Test thoroughly before deploying
    • Update inventory documentation

  3. Dispose of Old Device:

    • Factory reset old device
    • Follow company e-waste policies
    • Update device inventory

Getting Support

Device Issues:

  • Check Troubleshooting section above
  • View device logs: Dashboard → Devices → [device] → Logs
  • Contact IT support if hardware issue

Enrollment Issues:

  • Email: support@swiptools.com
  • In-app chat: Click support bubble
  • Include: device model, cell name, error message

📸 Screenshot needed: Device logs viewer

Quick Start Checklist

Use this checklist for each device enrollment:

  • Cell is configured in Attainment Tracker
  • Device is charged (>50% battery)
  • Device is connected to WiFi
  • QR code generated for correct cell
  • QR code scanned successfully
  • Enrollment confirmed on device
  • Operator interface loaded
  • Device settings configured
  • Test production entry works
  • Test sync to dashboard
  • Device mounted securely (if stationary)
  • Power cable connected (if wired)
  • Device documented in inventory
  • Operators trained on device use

📸 Screenshot needed: Printable enrollment checklist

Need help with enrollment? Contact your Swip Tools administrator or support team at support@swiptools.com.

Video Tutorial: Scan this QR code to watch a step-by-step enrollment video.

📸 Screenshot needed: QR code linking to enrollment video tutorial

Screenshots

Device Enrollment & Setup Guide - screenshot 1
Device Enrollment & Setup Guide - screenshot 2
Device Enrollment & Setup Guide - screenshot 3